Privacy Policy

1. Information We Collect

2. How We Use Information

We use collected information to:

• Provide and maintain the QuantusCare platform
• Manage participant care and support services
• Schedule and manage shifts and appointments
• Facilitate communication between participants and support staff
• Generate reports and service records
• Verify attendance and service delivery
• Improve application performance and functionality
• Provide customer support
• Comply with legal and regulatory obligations
• Detect, investigate and prevent unauthorized access, fraud or misuse

3. Legal Basis for Processing

Where applicable, we process personal information based on:

• User consent
• Performance of contractual obligations
• Compliance with legal requirements
• Legitimate business interests in providing and improving services

4. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

• Authorized care providers
• Support workers and coordinators
• Participants and their authorized representatives
• System administrators
• Professional advisers and auditors
• Government agencies or regulators where legally required
• Third-party service providers supporting the operation of the application

All third parties are required to protect information in accordance with applicable privacy and security standards.

5. Third-Party Services

QuantusCare may use trusted third-party providers, including:

• Google Play Services
• Firebase Authentication
• Firebase Cloud Messaging
• Firebase Analytics
• Cloud hosting providers
• Error and crash reporting services

These providers may process information in accordance with their own privacy policies.

6. Data Security

Quantum Nest Technologies Pty Ltd implements reasonable technical, administrative and organizational safeguards, including:

• Encrypted communications (HTTPS/TLS)
• Secure cloud infrastructure
• Access controls and role-based permissions
• Password protection and authentication
• Security monitoring and logging
• Regular software updates and maintenance

Despite our efforts, no internet-based service can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Withdraw consent
• Request a copy of their information

Requests may be submitted through the contact details below.

9. Children's Privacy

QuantusCare is not directed toward children under the age of 13 without the involvement and authorization of a parent, guardian or legally authorized representative.

Where services involve minors, information is managed under appropriate legal authority and consent arrangements.

10. International Data Transfers

Information may be processed or stored in locations outside your country of residence, including cloud-hosting environments. We take reasonable measures to ensure appropriate safeguards are maintained for any international data transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published within the application and become effective upon posting. Continued use of QuantusCare after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

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